Frequently Asked Questions

 

HostTonight is an Airbnb listing management company. At HostTonight we help Airbnb hosts to make the most our of their Airbnb listings, we take the load off of them from managing their short-term rental. We do absolutely everything!

Once you sign up with HostTonight and we take over your Airbnb account we will reset your password, but we will never change or manipulate your payment options. If you need your log in details please contact us so that we can send them over to you.

This is a very important part, reviews keep the Airbnb experience 100% truthful. Our cleaning professionals and property experts will evaluate the cleanliness of the listing. If we notice something that stands out, they will take pictures for you in case we need to go through the resolution center.

Absolutely! We will even do it on your behalf. We are hospitality experts and we know Airbnb Terms of Service, this will allow us to be more precise and accurate when filing a complaint.

We would be more than happy to help you. At HostTonight we like to consider ourselves Airbnb ambassadors. We want everyone to become the best host that they can be and we're here to help you achieve that.

HostTonight operates within Airbnb terms of service and we will help you anyway we can, just double check your lease and make sure you’re not violating any clauses.

We will do a competitive benchmark and try to determine what is the best price for your Airbnb listing and we're currently working on better ways to help you set the best price for your listing. We believe on dynamic pricing and some times the Airbnb pricing tip is not comprehensive enough to price your property accurately. We recommend Beyond Pricing

HostTonight provides management services for your Airbnb listing, but we do not perform any marketing campaigns unless agreed upon request by the host.

Absolutely yes! We have on-site property experts that will greet your guests and make sure they have the best experience ever!

Our amazing cleaning professionals will make sure that your listing is ready to check-in new guests or have the listing ready when you come back to it. Our cleaning fee also includes replenishments such as soaps, shampoo, napkins, toilet paper and paper towels.